Refund & Exchange Policy
** NO PICK UP **
I no longer am accepting order pick ups.
RETURNS
Because items are made to order, currently there are no refunds or exchanges. Please ensure you are taking the time to read the item description before placing an order.
I will not refund/exchange for incorrect sizes, so please be sure to check the size charts of each item.
EXCHANGES
I will only allow exchanges/replacement in the event the product you received is damaged/wrong upon arrival.
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Please send me an email at:
info@angelavangcrafts.com or go to 'Contact Me' section to fill out the form.
This can take me 1-3 business days to process. Please be patient during this process.
CANCELLATION
I will allow cancellation if you message me within ONE hour from the date and time of your purchase. I try my best to fulfill these orders as soon as they come in so you can get them sooner. And also because some orders are customized, once they are sent into production, I cannot cancel the order. Thank you for your understanding.
If you have any questions, you can always reach out by sending an email to info@angelavangcrafts.com or go to 'Contact Me' section to fill out the form.
It can take me 1-2 business days to respond back to your inquiry.